COLLECTION AND USE OF INFORMATION
Personal information is data that personally identifies you, such as your name, mailing address, email address, or credit card information. We may collect personal information from you for a variety of reasons such as processing your order for the purchase of a product or service, registering your product, enabling the use of certain features of a product, supporting a solution, downloading a software update, communicating for marketing purposes from KTC or creating an ID for any of our LMSes. We also use such information for internal purposes such as data analysis and research to improve our products, services, and content. We may also use personal information to send you important notices regarding product updates or purchases or changes to our terms and conditions or policies. If you provide personal information of a third party, we will assume that you have the third party’s permission to provide such information.
We also collect non-personal information, which is data in a form that does not allow for direct identification with any specific individual. Such non-personal information may be collected through the use of KTC software, product platform, or services and through cookies, weblogs, web beacons, and other similar applications. Any questions, notes, comments, feedback, or other material created by you in KTC software or LMSes (but which does not identify you personally) also fall within this definition of non-personal information. We may collect, use, transfer, and disclose non-personal information for any purpose, including, without limitation, better understanding customer behavior and improving the performance, features, sophistication, and effectiveness of our products, software, services, or websites. This includes using the data for analysis and publishing for various audiences such as impact papers or studies.
Discussions, Notes, Feedback, and Responses
If you participate in discussions, create shared notes, answer questions, provide feedback, or otherwise share your ideas, comments, or opinions on or in any KTC product, software, or website, please note that the information you provide in these ways will be made available to others and can be read, collected or used by other participants. Any notes, responses, or feedback posted are the participants’ opinions/comments and should not be construed as an opinion or comment of KTC. We are not responsible for any information, including Personal Information, that participants choose to post or share when using KTC products, software, services, or websites.
Disclosure to Third Parties
We will not sell or lease any teacher’s or student’s personal information with third parties for their advertising, marketing, or other purposes unless we have the teacher’s or the student’s parent’s express permission to do so. We may, however, share personal information: with a teacher’s or student’s current or prior educational institution for authorized educational/school purposes; to comply with laws or a legal process such as responding to a subpoena or court order; or to exercise our legal rights or defend against legal claims. We may share personal information with third parties when instructed and authorized to do so on behalf of a school or school district. We may share information with technology companies who provide us with necessary services such as web hosting and analytics services. Any vendors we work with who have access to student data also sign a Confidentiality Agreement and are required to adhere to our company policies. If we sell, divest or transfer the business or a portion of our business, we may transfer information, provided that the new provider has agreed to data privacy standards no less stringent than our own. We may also transfer personal information – under the same conditions – in the course of mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions, or proceedings involving all or a portion of our business.
Third-Party Sites and Services
KTC’s products, software, services, or websites may reference or contain links to third-party websites, products, or services. In addition, our products, software, services, or websites may use products or services from third parties. Any information collected by such third parties is governed by their applicable privacy terms or practices and outside of our control. We encourage you to learn about the privacy policies of such third parties.
KTC uses administrative, technological, and physical safeguards to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. While we will make reasonable efforts to protect students’ information, no security measures are perfect or impenetrable. Access to information is limited to those employees who require it to perform their job functions through the use of user and password credentials.
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below: Grievance Officer Successhive Labs Private Limited, A 701, Zen Gardens Apartments, Artillery Road, Bengaluru, Karnataka, India - 560008 email@example.com
Privacy Statement Questions